01Adherence
Patients who abandon treatment
Without reminders calculated from the real medication frequency, the patient forgets the next purchase and the program loses value before showing results.
Integrated pharmaceutical bonus program management with full support for PUSH and PULL modes, automatic deficit management, and complete inventory traceability. Smart reminders based on real medication frequency and granular role-based access control.
Your lab already has product, distributors, and enrolled patients. The problem starts when reminders, deficits, replenishments, reimbursements, and inventories live in parallel spreadsheets and no one closes the loop between lab, distributor, and pharmacy.
Without reminders calculated from the real medication frequency, the patient forgets the next purchase and the program loses value before showing results.
Floating commitments, shortages, and manual resolutions in parallel sheets: when stock arrives, no one knows which patient or pharmacy it was supposed to cover.
PUSH and PULL coexist with pending states, unconfirmed shipments, and unaudited rejections: each channel operates with its own version of truth.
Stock by distributor, pending reserves, and manual assignments carry errors that are discovered when there is no product left to deliver to the patient.
The distributor delivers, but reimbursement to the lab depends on spreadsheets, emails, and manual approvals. The PENDING → APPROVED → PAID flow breaks.
Without RBAC or country segmentation, any user can touch patient data. Audit arrives late and permissions are managed on goodwill.
If your lab already invests in bonus product, distributors, and a dedicated program team, continuing to move reminders, deficits, replenishments, and reimbursements through parallel spreadsheets drains ROI from the program. InTrack PSP unifies clinical, logistics, and financial operations in one platform — starting with the workflow that hurts most today.
Smart calculation based on real medication frequency and quantity. The reminder goes out when it should — not on a fixed calendar.
PENDING → SENT → RECEIVED / REJECTED states, auto-resolved deficits when stock arrives, and reimbursements calculated on commercial price — all in the same context.
We start where the team already loses time: deficits, reimbursements, or adherence. Then we cover the rest of the program without a traumatic migration.
Integrated pharmaceutical management with advanced functions. We start with the most critical workflow, validate value, and replace parallel spreadsheets where there is clear return — without a traumatic migration.
Smart calculation based on real medication frequency and purchased quantity. Four frequency types: Smart, Weekly, Monthly, Never. Professional templates with full patient subscription management.
Automatic detection of deficits, floating commitments, and intelligent resolution when new stock arrives. Complete deficit audit and full traceability of automatic resolution.
PUSH mode: Lab delivers in advance. PULL mode: Distributor delivers and requests reimbursement. Complete state control: PENDING → SENT → RECEIVED/REJECTED with receipt confirmation.
Reserved stock for pending replenishments, detailed usage and availability statistics, intelligent management with automatic assignment based on distributor availability.
Automatic generation in PULL mode when the distributor delivers, automatic calculation based on commercial price × quantity. Approval flow: PENDING → APPROVED → PAID with complete traceability.
Role-based access control (RBAC), geographic segmentation by country, real-time validations, and complete audit. Restricted patient management for pharmacies with specific permissions.
The lab delivers inventory in advance to the distributor. Stock is reduced automatically when delivered to the patient.
Distributor delivers with its own stock and requests automatic reimbursement from the lab.
Automated replenishment system between Lab ↔ Distributor ↔ Pharmacy with complete traceability.
Same people, same channels, same lab — but without the friction that cools adherence and delays reimbursements today.
Complete analysis of current processes, data migration, and custom system configuration.
Integration with existing systems, API configuration, and exhaustive testing with real data.
Complete team training, custom documentation, and operational simulations in a controlled environment.
Production launch, 24/7 monitoring during the first weeks, and ongoing specialized technical support.
See how InTrack PSP can transform your lab: a live walkthrough using your own case.
The recommended entry point for labs with an active bonus program. Measurable results in four weeks.
For labs that want to run InTrack PSP as their central system with ongoing support and specialized consulting.
Request your personalized demo. We review adherence, deficits, PUSH/PULL, reimbursements, or inventory and define whether InTrack PSP can replace parallel spreadsheets with more control and less friction.