01Service
Your team answers WhatsApp all day
"Has my package arrived?" "How much do I owe?" "When can I pick it up?" — nonstop. Your team spends hours answering the same questions instead of adding real business value.
Automate your parcel forwarding operation. Serve 10x more customers without more staff. WhatsApp chatbot, smart tracking, and integrated SAR / Hacienda invoicing — in one platform that connects what you already use.
Parcel forwarding companies in Central America face the same operational challenges that slow growth. While WhatsApp, manual tracking, and slow billing consume hours from your team, customers wait and competitors move ahead.
"Has my package arrived?" "How much do I owe?" "When can I pick it up?" — nonstop. Your team spends hours answering the same questions instead of adding real business value.
Excel, WhatsApp, email, and systems that do not talk to each other. Packages get lost in the process, customers get frustrated, and your team loses time reconciling multiple sources.
SAR Honduras, Costa Rica Hacienda, tax compliance — each with its own rules. Hours of manual work, human errors, and avoidable fines consume resources you could use to grow.
One platform to serve, track, bill, and scale — without needing more staff. It lets you grow while your team focuses on what truly adds value.
The AI chatbot answers tracking, payment, and inquiry questions in seconds. Your team stops putting out fires on WhatsApp and focuses on what actually needs human judgment.
Centralized tracking, automatic consolidation, and proactive alerts. Each package has one lifecycle thread — from Miami to delivery.
Native electronic invoicing for Honduras (SAR) and Costa Rica (Hacienda v4.4). Every invoice is connected to the package — auditable, valid, and without touching Excel.
It lets you scale without more staff. We connect what you already use, replace what does not work, and close the loop between service, operations, and billing.
Automated 24/7 service. Tracking by chat, proactive arrival notifications, collections, and more. Your customer gets an answer in seconds, any time.
Automatic package consolidation, real-time status updates, and proactive alerts. One centralized system, zero losses.
SAR Honduras and Costa Rica Hacienda v4.4 integrated natively. Generate, validate, and send electronic invoices without manual intervention.
Real-time operational metrics: delivery times, customer satisfaction, package volume, revenue, and more. Data-based decisions.
Flexible integration with your existing systems. We do not replace what works — we connect it so everything works together without friction.
Automatic notices for arrival, pending payment, and ready for pickup. Faster collections, fewer calls, and customers who always know where their package is.
Same people, same channels, same parcel operation — but without the friction that keeps your team in firefighting mode and customers waiting hours for an answer.
We integrate Casillero AI with your WhatsApp Business, current systems, and carriers. We analyze your real operation to configure everything for you.
AI starts answering tracking questions, updating package statuses, and generating electronic invoices automatically, 24 hours a day.
Your real-time dashboard shows everything happening. You identify opportunities, optimize processes, and grow without limits or more hiring.
Choose the plan that best fits your operation. No endless contracts, no fine print — just automation that pays for itself.
For parcel forwarding companies starting to automate service and basic tracking.
For parcel forwarding companies already operating at volume and needing to close the loop end to end.
30 minutes, no commitment, using your real operation. We show how Casillero AI serves, tracks, and bills — and define together where to start.